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Technical Support Engineer (UAE National)

What's the Role?

The purpose of this role is to provide technical support to our customers and field teams by providing value added engineering services. You will support the field engineering teams by providing engineering calculations, preparation of material take-off and bill of quantities.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

Hilti is where your best belongs.

What does the role involve?

  • Developing yourself in technical expertise and developing Hilti Store and Customer Service with basic technical competencies and processes.
  • Driving cross functional collaboration with Marketing and Project Management Office to ensure high quality technical documents preparation.
  • Preparation of Technical Submittals Technical letters, warranties, consultants’ comments, etc ; and continuous update of licenses and certificates in the standard submittals template
  • Updating new datasheets, third party tests, test reports and other relevant information necessary for the submittal.
  • Supporting Field based employees with Bill of Quantities and Anchor / Rebar designs.
  • Continuous update of the shared engineering folder (Project approvals, specifications, letters log, new ETA’s and Datasheets, etc.)
  • Renewal of Authorities Certification like ADCE, DEWA, ADCO approvals and vendors list whenever necessary.
  • Providing telephone technical support for customers requiring immediate attention.

Hilti stands for innovation. That's why we have doubled our research and development expenditure in the last 7 years.

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions, and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after

What you need is:

  • Bachelor Degree in structural, civil or mechanical engineering
  • 0-2 years of construction experience
  • AutoCAD basic know-how
  • Interest in solving complex engineering problems based on analytical mindset
  • Goal achievement and solution-oriented personality
  • Ability to work in multicultural environment.
  • Efficient oral and written communicator, in English & Arabic (written and verbal)
  • High learning agility, and willing to develop within the Engineering field
  • Willingness to find solutions independent, but ready to follow directions in more complicated situations.
  • Able to manage their time, able to work without tight deadlines as needed
  • UAE National with UAE Family Book
  • Dubai based or willing to relocate or commute from within the UAE.

Why should you apply?

Year upon year we are recognized as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter what your background.

We look forward to receiving your appliation!

Sales and Customer Service

A career in sales at Hilti means a focus on building strong relationships and being the trusted partner for our customers.

A career in sales at Hilti means a focus on building strong relationships and being the trusted partner for our customers.

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