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Knowledge Manager - Apprenticeship (F/H)

What's the role?

It’s an incredibly exciting time to join the Engagement Marketing management team to be the first contact for digital marketing and sales forces at Hilti! At Hilti, we are redesigning the future of digital and are looking for new team members who will be an integral part of our digital transformation journey. As a team knowledge manager, you will work in a multicultural, collaborative, fun and agile work environment; you will support people on administrative/operational activities within the internal team.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries we operate with a unique direct sales model and generate around 250,000 customer interactions every day.

What does the role involve?

As a knowledge manager who accompanies people on administrative/operational activity within the internal team, you will interact with the entire team to build a better knowledge sharing platform and report to the PM team leader (first) and work directly with the teams to support administration and integration. This is a very interactive role in coordinating activities with the teams. You would be responsible for, among other things, updating all of our documentation, redesigning the information sharing platforms, working with all of the team’s topic experts to fill in the missing documentation on specific topics. You would support the team on the implementation and use of this new platform.

With Engagement Marketing we are actively reshaping the concepts of marketing and sales at Hilti in the future. And if it were not enough, this will all happen from a newly established global Digital Marketing and sales team, located in a new best-in-class office in Paris / Boulogne-Billancourt (full relocation in 2019).

What do we offer?

To further accelerate in digital marketing, we are building our Global Digital Hub in Paris. You will experience the agile mentality of a start-up, combining the stability of a sound business model and the working environment of an award-winning culture. You can make an impact from day one in an international and diverse team by shaping the future of digital at Hilti and revolutionize customer interactions.

What you need is:

  • Excellent communication skills, both formal and informal
  • Experience in animating workshops of ideas and brainstorming
  • Excellent knowledge of Microsoft suite i. e. Word, Excel, PowerPoint, etc.
  • Good Communication & Document Writing Skills
  • Ability to influence others and support teams in a caring way
  • Problem-solving skills – in particular around better working methods
  • Basic knowledge of Confluence & Sharepoint

Why should you apply?

If you are an innovator and a solutions provider; but also bfluent in English (proficiency in another language is a plus), you are an organized and structured person able to coordinate activities and people, and confident and professional with all levels of the team, then don’t hesitate to apply!

During your interviews, you will meet several members of the digital team including leadership. This way you get to know more about us, and we get to know more about you.

Tempted to apply? Click “apply now” and send us your resume (English version) today!

Do you want to know more? Go to

Join us and #TransformDigital

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Work on projects that transform our business and shape the industry’s future.  

Work on projects that are transforming our business and shaping the industry's future. 

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