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Credit & Collection Manager

What's the role?

As a key member of the Turkey Finance Team, you are co-responsible for the business results of Hilti Turkey running the Credit & Collection operations.

You are expected to take an active leadership role by driving the development and roll out of best practice projects and lead a team of 6 people.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

The key responsibility of the Credit & Collection Manager is to own and drive the entire process of the customer credit risk assessment (credit engine review, order block), make recommendations of payment terms conditions to our sales force in accordance with our credit policy (daily contact by email, phone with our sales force) and establish efficient customer orientated pre-dunning / dunning process. This position will further develop a portfolio of secured payment options (LC, Direct Debit, Credit Insurance, Bank Warranty etc.) and create financial awareness by presence on the field with our sales force visiting customers and through trainings.

You will communicate effectively to keep appropriate stakeholders in the organization up to date of customer issues and situations affecting risks and release of orders and you should increase the efficiency & effectiveness in credit & collection process.

You will drive credit and collection towards value adding services for our customers and develop a portfolio of Finance Services ensuring excellent customer experience and full business continuity with our VIP / VIP+ customers while securing DSO, reducing AR and Bad Debts. You will be proactive in resolving credit problems, investigating and assessing the customers’ financial condition, researching and resolving invoice errors and complaints.

The Credit & Collection Manager will lead the compliance processes such as ICS / Internal Audit within the area of responsibility; complete month end closing, prepare weekly and monthly AR reports including credit risk rating, past due balances, high-risk accounts, cash collection forecast, work closely with Shared Service Center and work closely with different departments to ensure effective Order to Cash process.

As a true leader he/she takes a strong role in the development of a high performing team for the functions in direct responsibility as well as a contributor of talents to the global/regional Finance Organization of Hilti.

In 2022, we proudly maintained our externally assessed sustainability Gold rating and continue to rank among the top five percent of all 90,000 companies evaluated by EcoVadis worldwide.

What do we offer?

We’ll give you everything you need to excel in your role, including your own van full of tools and one-to-one coaching. We’ll give you lots of responsibility, including your own portfolio of customers - these might be trade experts, project managers, or company leaders.

From there, we’ll trust you to do whatever it takes to deliver outstanding results. Day to day you’ll report to your sales manager and be part of a diverse team of people with a variety of backgrounds and experiences.

What you need is:

  • A Bachelor's Degree in Finance or Business Administration
  • Advanced English communication
  • 5-8 years of solid professional experience in a multinational company in finance / credit & collection leadership function. Prior experience as auditor / consultant is a plus.
  • Solid knowledge in the Finance processes (e.g. understanding of principles of international accounting standards, taxation, transfer pricing, auditing etc.)
  • Will and passion to be close to the business and experience the interface in-between Sales, Finance and Customer as well as other functions
  • Strong leadership skills with high degree of social competency and the drive and persistence to bring topics to a good end
  • Strong passion for people – actively seeks to develop team members
  • High cultural awareness

Who should apply?

Year upon year we are recognized as one of the top 'Great Place to Work' employers, both globally and locally and when you meet us you'll understand why. Success at Hilti is down to teamwork and ability, no matter what your background. Go the extra mile, and we’ll reward you with unrivaled training, development, and career opportunities as soon as you’re ready for the next challenge.

Please note, the preselection questions upon application are mandatory - we are unable to consider you as a candidate if they are not completed.


Join the team that keeps a market leader moving forward, growing our capability, guiding our growth and managing risk.  

Join the team that keeps a market leader moving forward, growing our capability, guiding our growth and managing risk.  

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