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Warehouse Manager

What's the role?

The Warehouse Manager directs and oversees large Distribution Center or Re-Supply operation personnel, as well as operational activities to include shipping, receiving, returns, carrier scheduling and dispatch, and replenishments. This position manages the workforce through the performance management process to build and maintain a high performing staff as well as lead and/or facilitate all efforts to strive towards operational excellence with a focus on improving performance in the key areas of safety, efficiency, and quality. The Warehouse Manager is also responsible for managing budgets and identifying creative ways to improve the overall productivity of the organization.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

  • Plan and schedule all distribution services including receiving, storing, shipping, handling returned/ damaged goods, maintenance and administrative activities to ensure customer requirements are met; maintain ISO compliance
  • Direct and oversee job assignments and plan daily labor schedules; develop and maintain a productive work team by creating programs for hiring, training, and professional development; match the skills and background of personnel to the work required; apply sound communication and motivational techniques; maintain an appropriate PMP process for recommending promotions, wage increases, and terminations
  • Participate in budget preparation, revenue and account analysis; ensure the accurate and timely preparation, processing, distribution, and retention of all necessary reports and records regarding warehouse operations
  • Monitor the cleanliness and working condition of all equipment and oversee adjustments and/or repairs as necessary; develop, implement, and direct programs to ensure the safety of all personnel, equipment, and property; provide safety instruction to personnel as needed; report all work-related injuries immediately; provide immediate medical attention to injured employees as necessary
  • Manage programs to keep tools and equipment in designated areas; schedule cleaning of equipment; store product in neat conditions; maintain strict rodent and pest control; ensure compliance with appropriate government regulations
  • Continually maintain a professional and courteous relationship with all customers; audit operations to ensure service standards are being met; establish customer relations programs (logistics manager in MSA, AM ride along, driver ride along) and train all front- line personnel
  • Ensure current and accurate inventory control
  • Ensure that customer orders are picked and shipped in a timely fashion within prescribed cost levels
  • Develop and implement an effective receiving operation that minimizes cost and ensures receiving paperwork is process accurately and promptly
  • Additional duties as assigned

Our logistics operation is special because we own our whole supply chain, something that’s almost unique for a company of our size.

What do we offer?

We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities domestically and internationally.

What you need is:

  • Bachelor's Degree or equivalent experience required
  • A minimum of three (3) to five (5) years of experience managing warehouse operations, e.g. picking, packing, receiving, inventory, transportation, and customer service required
  • Must be PC literate and have a working knowledge of MS Word, Excel, and PowerPoint
  • Excellent communication skills: oral, written, and presentation; ability to communicate with all external/internal customers and peer groups
  • Adaptable to new thinking and business demands – ability to think “out of the box” and respond quickly to changing conditions
  • Ability to manage budgets and control costs in a dynamically changing environment
  • Ability to be a good mentor for coaching/training
  • Ability to gather appropriate information and analyze it to develop and implement effective strategies
  • Ability to delegate duties and empower others
  • Ability to multi-task
  • Demonstrated problem-solving and decision-making skills
  • Ability to be a team player

Who should apply?

Our logistics operation is special because we own our whole supply chain, something that’s almost unique for a company of our size.

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Global Operations

Work with a market leader that manages the entire product ecosystem from manufacturing to logistics and after-market services.

Work with a market leader that manages the entire product ecosystem from manufacturing to logistics and after-market services.

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