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Outbound Sales Specialist, SaaS

  • Plano, Texas, United States
  • Sales
  • Experienced Professionals
  • WD-0030052
  • Apply Now

What's the role?

The role of the Outbound Sales Specialist, SaaS is responsible for driving the sale of products to prospective clients through outbound calls, email communications, individual meetings, and through received inbound leads. This position will analyze customer needs and map potential solutions, while building trusting customer relationships. It will partner with Account Managers (AM), Field Engineers (FE), Sales Development Representatives, and product management to deliver applications to the market via a multi-channel sales approach.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

  • Manage the entire sales cycle from finding a client to securing the deal
  • Present products to prospective clients via web demo & phone discussions
  • Serve as product specialist focused on obtaining new business through software, services and education
  • Manage and grow customer relationships in assigned technology/domain and territory
  • Develop proposals; engage in enterprise negotiations and execute sales
  • Complete timely and accurate sales forecasts and reports to support management’s strategic decision making
  • Contact and cultivate internally developed leads; pursue target opportunities within assigned territory
  • Utilize networking to find new sales opportunities, developing them into long term partnerships
  • Remain in frequent contact with assigned clients to understand their needs and provide recommended Hilti product solutions
  • Respond to complaints and resolve issues to ensure customer satisfaction and the preservation of the company’s reputation
  • Additional duties, as assigned

Hilti North America has been consecutively recognized in Selling Power’s Top 50 Companies to Sell For in the last 18 years, coming in at #6 in 2023.

What do we offer?

We offer many opportunities to develop your career in various departments of interest (which we think is a pretty unique perk) alongside the possibility to work internationally in any of the 120+ countries we operate within if you decide that’s the path you’d want to take.

What you need is:

  • Bachelor’s degree in business administration, sales, or marketing, required
  • Two (2) years of experience in account executive sales closing role, required; experience in SaaS platform software, preferred
  • Demonstrated results in the solutions-based selling process
  • Ability to uncover customer needs including: goals, plans, challenges, timeline, budget, authority
  • Demonstrated communication (written, verbal, presentation, negotiation) skills
  • Proactive approach to sales through new business development and lead management follow-up
  • Proven abilities in time management and prioritization to ensure management objectives are met
  • Proven skills in prospecting and sales cycle management
  • Experience selling software solutions into engineering, construction titles, preferred
  • Demonstrated knowledge of MS Office
  • Experience with CRM software (ie. Salesforce), preferred
  • SaaS B2B experience preferred

Why should you apply?

At Hilti you will find a culture where over 80% of our management team has been promoted from within and our average employee tenure exceeds 9.6 years. Join Hilti to begin your long term career with a global leader in a fast paced and exciting industry.


Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Sales and Customer Service

Working in sales at Hilti is focused on building strong and trusted relationships with our customers.

Working in sales at Hilti is focused on building strong and trusted relationships with our customers.

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