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Inside Sales, Phone Based, Existing Account Management

  • Dublin, Leinster, Ireland
  • Sales
  • Experienced Professionals
  • WD-0019513
  • Apply Now

What's the role?

What an exciting time at Hilti Ireland! We have experienced exponential growth and success, celebrating extensive promotions, the introduction of awesome innovation and the recognition of being number 11 in the World’ Best Employer™ by Great Place to Work®. To support this dynamic growth, we are currently looking for an Inside Sales Specialist to join our dynamic, busy and supportive team.

The Hilti Inside Sales role is highly consultative, proactive and opportunity focused. For us, it’s not about coverage with as many customers as possible, it’s about having meaningful interactions with a smaller amount of our existing customers to support their productivity and effectiveness using Hilti’s high-level products, solutions and innovation. The Inside Sales role is highly collaborative, you will work closely with teammates and other departments to ensure an optimum level of customer experience with a strategic customer development approach.

We don’t expect you to be construction or account management expert. For us, it’s about the right person; the right person is passionate, curious, dedicated and a team player – our training will cover the rest! Within your first 6 months at Hilti you will enjoy 4 weeks of training, delivered by our incredible team in Manchester. For this reason, we invite candidates from all industries to join our Globally recognised team to carve a career within an Employer of Choice where your development is always our number one priority.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

At Hilti, we work a little differently, this is not a typical Inside Sales role. We have a direct sales model which allows us to ensure a high-level customer interaction at every encounter. We love our customers! This is no ordinary sales or business development manager job; we don't believe in a hard sell because our strong core values allow us to focus purely on building long-term sustainable relationships with our customers. We partner with our customers to understand their business needs and how our products can add value.

Your new role is based at our Head Office in Finglas, with ample parking, just off the M50 where you can enjoy hybrid working following 6 months of employment.

We care for our society: With the initiative "16 hours for a better future", we promote real social commitment: Every employee in Ireland has two days of paid leave on charitable activities.

What do we offer?

At Hilti, it’s all about teamwork. We have an award-winning culture that is highly diverse and inclusive. We love to celebrate success and as part of the Hilti family you will be proud to work for an industry leading innovator. We promote over 80% of roles internally at Hilti, and as you grow you will be given opportunities to move around the business – to work abroad, experience different job functions and tackle different markets.


You will also enjoy:
→ Work/life balance with hybrid office working
→ 25 days holidays (not including bank holidays)
→ A scheme to purchase 10 extra days of leave each year
→ Competitive remuneration with huge bonus potential
→ Health insurance, pension
→ Giving back! With 2 paid volunteering days each year
→ Loan tools, discounts

What you need is:

  • Curiosity ; listening to hear with customers to provide aligned solutions
  • Drive ; a motivated approach to achieving success
  • Collaborative approach ; you work great as part of a team to uncover creative solutions
  • More curiosity ; you love to learn, develop and grow
  • Full working rights in Ireland

Who should apply?

We have an excellent mix of people and some of our best account managers joined us with no experience. So, if you’ve never worked in sales or construction, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.


At Hilti 80% of our management positions are filled with internal candidates. It’s testament to how much we value, develop and look after our people. If you would like to join the team at Hilti please apply today.

Sales and Customer Service

Working in sales at Hilti is focused on building strong and trusted relationships with our customers.

Working in sales at Hilti is focused on building strong and trusted relationships with our customers.

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