Engagement Marketing E-Commerce Specialist

WHAT'S THE ROLE

Hilti Korea is looking for a commercially minded and digitally skilled Engagement Marketing E-Commerce Specialist to drive the performance of our digital channels and strengthen the online customer journey. In this role, you will be responsible for managing our e-commerce platform, executing digital marketing initiatives, and leveraging digital communication to support customer activation and retention and you will drive strategic engagement marketing communication topics at Hilti together with various internal stakeholders and in close cooperation with A1(Asia region) team.

WHO IS HILTI?

Hilti is a global leader in providing advanced tools, technologies, and services to the construction sector. Our commitment to sustainability, productivity, and safety has made us a trusted partner for construction professionals in over 120 countries. We are known for our culture of innovation and excellence, and we offer vast opportunities for career growth and personal development within a dynamic and diverse global network.

WHAT DOES THE ROLE INVOLVE?

Engagement Marketing

• Execute targeted engagement marketing flows in collaboration with the A1(Asia region), Korea sales, product marketing, and trade marketing teams.
• Lead selected engagement campaigns from planning to execution, ensuring an integrated omni-channel customer experience and cutting-edge digital communication.
• Support physical sales channels by generating high-quality digital leads.
• Monitor and analyze performance using tools like Power BI and SFDC; derive actionable insights to optimize engagement strategies.

• Manage and enhance Hilti.co.kr ( https://www.hilti.co.kr/ ) and Naver Brand Store( https://brand.naver.com/hilti ),
  focusing on high-impact content, seamless user experience, and improved conversion rates across the customer journey.
• Plan and localize digital campaigns and product launches for the Korean market, measuring effectiveness and ROI.
• Promote adoption of self-service solutions on https://www.hilti.co.kr/
  through training initiatives and targeted communications.
• Strengthen brand presence with compelling content and effective email marketing strategies.
• Track and report key performance indicators (e.g., traffic, conversion, engagement) to identify growth opportunities.

• Proactively manage internal stakeholders and contribute to marketing effectiveness by identifying and addressing both short- and long-term challenges.
• Demonstrate a strategic, hands-on mindset with strong project ownership and execution capabilities.

Hilti ranked 5th in the World's Best Workplaces for 2024!

WHAT DO WE OFFER?

At Hilti, we are committed to your growth. We provide tailored training programs, mentoring from experienced professionals, and opportunities to advance your career within our global network. We have a very thorough people review process which enables your career progression as soon as you’re ready for the next challenge.

WHAT YOU NEED IS:

• 2–5 years of hands-on experience in e-commerce or digital marketing, including campaign execution and platform management.
• Proficiency in Google Analytics , SEO (Search Engine Optimization)/SEM (Search Engine Marketing) , CRM (Customer Relationship Management) , and CMS (Content Management System) tools to drive traffic, visibility, and conversion (preferred).
• Fluent in English with strong written and verbal communication skills; able to confidently present to senior stakeholders.
• Demonstrated strategic thinking with the ability to influence and collaborate across a matrix organization.
• Strong business acumen with a balance of visionary thinking and practical, hands-on execution.
• Proven ability to analyze data , optimize processes, and enhance customer experience.
• Skilled in simplifying complex or financial topics for non-digital audiences through clear and structured communication.
• Highly proactive , with strong problem-solving skills, a customer-first mindset, and a passion for digital innovation.

• 전형방법
  1차 서류전형 - 2차 면접전형(실무/임원)

• 제출서류
  영문필수(국문선택) 경력기술서 (서류 합격자에 한해 개별 연락 드리고, 각종 증빙서류는 서류전형합격자에 한해 추후제출) 

WHY SHOULD YOU APPLY?

You want to be challenged to use and grow all the skillsets you have. You want to be part of teams that seek not to merely meet targets, but to outperform. Conceptual brain work interests you as much as getting down and detailed in documents, spreadsheets, and slide decks. You enjoy analytical and strategic thinking as well as hands-on project management, tough discussions and intense negotiations. You relish convincing others, leveraging your knowledge, and communicating precisely to take your internal stakeholders along the journey with you. We have a diverse team of people with various nationalities, backgrounds, and experiences.

• 힐티코리아 마케팅 인터뷰 : Head of Marketing_김영관님
• 힐티코리아 마케팅 인터뷰 : Digital Marketing Manager_류람준님