What's the role?
We are looking for a highly skilled and experienced Process Expert to join our Business Process Excellence team to be a center of excellence offering direction and support to Strategic marketing.. The ideal candidate will have a strong background in business process improvement, operational excellence, and driving large-scale transformation initiatives. This role requires a hands-on approach to understanding, analyzing, and optimizing business processes while collaborating closely with stakeholders across various functions.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.
What does the role involve?
- Lead process mapping and analysis efforts to understand current state processes, identify gaps, inefficiencies, and areas for improvement.
- Coordinate ERP system and tool related changes and upgrades.
- Identify, prioritize and implement E2E process improvements using CIP (continuous improvement) tools & best suited technologies.
- Be the connector between global, region and entities ensuring adherence to global standards while keeping local requirements in mind.
- Develop detailed process documentation, including process maps, SOPs, and business requirements documents.
- Collaborate with cross-functional teams to design and implement optimized business processes that drive efficiency and effectiveness.
- Organize and facilitate workshops and discussions with stakeholders to ensure thorough understanding and consensus on process improvements.
- Assist in the preparation and execution of User Acceptance Testing (UAT) to validate solutions and ensure they meet business needs.
- Work with IT and external partners, as necessary, to ensure successful implementation of process changes and integration with existing systems
- Support change management efforts by creating training materials, delivering training sessions, and helping teams adapt to new processes.
- Monitor and evaluate the effectiveness of implemented process improvements, using KPIs, metrics to measure success and taking feedback from stakeholders
Known for our focus on providing fulfilling careers and a culture of Performance with Care, we are Ranked 4th in the world ,16th amongst India’s Best Workplaces and 17th Among Asia’s Best Workplaces by Great Place to Work Institute® .
Watch these videos to know more:
Celebrating 25 years of Hilti India in style - https://youtu.be/oR4WFxYDsKQ
Hear what our employees have to say on Hilti India's legacy | #25YearsOfHilti - https://youtu.be/8k8qg8JoUaw
Hilti India – A great place to work for Women - https://youtu.be/gq3uliJy3c0</
What do we offer?
Your responsibilities will be great and, with them, we’ll give you the freedom and autonomy to do whatever it takes to deliver outstanding results.
We’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
We have a very thorough people review process which enables your career progression as soon as you’re ready for the next challenge.
What you need is:
- MBA or equivalent advanced degree in Business, Operations Management, or a related field.
- Knowledge and experience of SAP/ERP implementation
- Strong functional expertise in ERP System, SAP Hana/ SAP By Design/ S4C is good to have
- 8-10 years of experience in business process improvement, operational excellence, or transformation projects.
- Six Sigma certified
- Proficiency with the Microsoft suite of products (heavy emphasis on Excel and Power Point)
- Excellent communication and interpersonal skills, capable of engaging with stakeholders at all levels of the organization.
- Strong project management skills, with the ability to manage multiple priorities and meet deadlines
Why should you apply?
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork, ability and competitive drive, no matter what your background.
