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Engineer to Order Fulfillment Manager

What's the role?

The role of the Engineer to Order Fulfillment Manager is to be responsible for directly managing the materials and all the logistics including final delivery for construction solutions on engineer to order projects that have changing designs and staged deliveries.

Who is Hilti?

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.

What does the role involve?

  • Participate in capture teams for engineer projects (if needed and on demand) to perform and assess options material delivery and logistics cost calculations following elaborated logistics concept (transport, customs, intermediate storage, etc.) to support bidding and proposal phase
  • Fully execute repeat orders/projects with materials only based off release designs and bill of materials with or without the use of material takeoffs
  • Create customer-facing proposals for projects to cover the materials offered agreed on with the customer, including contract writing and pricing
  • Review drawings and consolidate material orders to determine material cost also ensures use of designer’s inventory
  • Understand materials management and supply chain constraints to forecast materials and support program long term per the multiyear pipeline
  • Ensures product availability by defining a material staging process with Materials Management through IIR/Material Reservation, Project Plants, Supermarket Stock and/or STO process through SAP
  • Gather specific customer logistics requirements for materials and specials (e.g., labeling packaging, deliveries, unloading, timing, etc.) and explain cost vs benefits to the sales team
  • Work with credit, tax and customs teams to provide all required project-specific documentation
  • Ensure correct order entry and on-site delivery, final invoicing and manage customer complaint notices
  • Assess/mitigate risk throughout project duration, especially when scope changes arise; execute change order management
  • Other duties as needed or assigned

Two percent of Hilti's annual net income is invested in projects of the Hilti Foundation.

What do we offer?

In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.

What you need is:

  • Bachelor’s Degree in Logistics, Supply Chain or Construction Management, preferred
  • Minimum two (2) years’ experience in engineering to order fulfilment, construction management, or related field, required
  • Excellent written and oral communication skills; proven ability to communicate complex situations in an easy-to-understand manner, required
  • Knowledge of Contract Management, required
  • Knowledge of pricing strategy, credit terms and profitability
  • Knowledge of materials management, logistics and transportation methods
  • Experience using Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, etc.), required
  • Experience with ERP systems; SAP preferred

Why should you apply?

We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family.


Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Sales and Customer Service

Bei Hilti steht eine starke und vertrauensvolle Beziehung zu unseren Kunden im Mittelpunkt.

Sie bauen starke und vertrauensvolle Kundenbeziehungen auf und unterstützen unsere Kunden dabei, ihre Projekte zu verwirklichen. 

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