What's the role?
As a Transportation Operations Coordinator you ensure, monitor, and develop / improve the performance of our “Global Transport 3PL Replenishment Network” in coordination with regional organizations. You will be part of the TMS (transport management system) roll out program, gradually taking responsibility for transportation planning in TMS.
This full-time position is available immediatley.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.
What does the role involve?
3PL Performance Management (Truck and Express): monitor 3PL performance, implement corrective measures in case performance is not line with expectations, conduct respective review meetings (monthly/quarterly) with the main 3PLs.
Service quality and performance improvement – working with 3PL suppliers to improve their performance in short/long term (targeting OTD 95%+) and make this progress sustainable. Also, making sure majority of PODs are available Hilti for tax avoidance purposes and 3PL comply with this requirement.
Roll out and implementation of TMS - Operational planning – gradually taking the responsibility for the transportation planning in new TMS system, which will be the new operational platform for Hilti in the future. This includes but is not limited to planning, changing management and problem resolution.
Contact person for daily operations issues - act as POC for day-to-day operational escalations within Hilti working intensively with 3PL in their timely and correct resolution. Also, responsible Road Freight and Air Express Damage& Claims topics working with Hilti Insurance and 3PLs on losses recovery.
Organization of special transport – in case of special transport needed (i.e. non-standard) act as Hilti responsible booking party with 3PLs, overseeing progress and completion of such transportation.
93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.
What do we offer?
We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include:
- Being part of a dynamic logistics team that drives our caring and performance-oriented culture.
- Access to our state-of-the-art Global Logistics center in Nendeln, Liechtenstein, just a short distance from our main campus.
- Utilization of our gym and complimentary e-bikes for effortless commuting.
- Dining options, learning opportunities, financial guidance, free parking, fuel discounts, workation, sabbatical, home office opportunity, flexible and trust-based working hours, meditation/ relaxation rooms, Hilti tool rental service, massage possibilities, and relocation support.
What you need is:
- Bachelor’s degree in logistics, supply chain or business, alternatively Vocational training in transportation operations (f.e. Speditionskaufmann/-frau) with 1-3 year of experience in internation shipping coordination
- Practical experience with Transportation Management System or/and ERPs, knowledge of Incoterms and international shipping with focus on road freight
- Strong organizational, communication, and problem-solving abilities; attention to detail and ability to work under time pressure
- Working proficiency in German and English, both written and spoken. Any other language is a plus
Why should you apply?
We know you have plenty of choices when it comes to your career. What makes Hilti stand out is our people. We pride ourselves on fostering an
inclusive, caring and high-performing culture that embraces diversity in all its forms.
At Hilti, everyone has the opportunity to thrive. We welcome qualified candidates from all backgrounds and provide equal opportunities. What truly sets you apart at Hilti is your passion for teamwork, willingness to learn and grow, and drive to make an impact.
Whether you're in finance, marketing, product development, or any other team, your work directly contributes to advancements that make construction sites safer, more sustainable, and more efficient. Bring your unique perspective to a team that values what makes you you. Together, let's make construction better and build a better future for everyone, everywhere.
Does this sound like you? We look forward to your application! For further questions, please feel free to contact Pavel Pisk , Head of Transport HQ or Alexandra Ammann , Talent Acquisition Business Partner, Alexandra.ammann@hilti.com .
*For non-EU / EFTA citizens: Please state your eligibility status to work in Switzerland / Liechtenstein and note that if you do not own a valid Swiss / Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.
Learn more about us: https://careers.hilti.group/en
Learn more about life at Hilti Headquarters: https://www.youtube.com/watch?v=UeJPLBszc2A
Hilti is an equal opportunity employer.
