What's the role?
We are looking for the Regional IT Manager in Berkel, Netherlands. In this role, you ensure and coordinate IT Delivery services for all users in global business unit organizations. You are the contact person for all local stakeholders, managing your team of internal staff, contractors, and service providers.
This role includes extensive communication with business stakeholders and leading various IT Delivery efforts. You would represent Global IT to our end users, providing necessary support and lead the Onsite IT team. We are seeking a hands-on, diplomatic but firm leader who strives for excellence.
This full-time position is available as soon as possible.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner in productivity, safety, and sustainability, we provide innovative solutions that shape the buildings, roads, and infrastructure essential to daily life. At Hilti, careers are made real by empowering you to explore the possibilities, maximize your potential, own your development, and create meaningful impact every day.
What does the role involve?
As Regional IT Manager, you oversee IT Delivery services for our end users, making you the responsible local contact person for all IT-infrastructure related topics. You are the functional and direct team lead for all IT personnel, including hiring and especially the further development of the team, while focusing on the end user experience. You are a direct contributor and responsible for local and global Business and IT projects. Finally, as one of the Regional IT Managers in EMEA, you work in close collaboration with peers in different locations as well in close contact with our Global IT.
Your key responsibilities include:
- Manage, organize, and further develop IT Delivery services to the global business unit, aligned with Global IT standards and processes.
- Collaborate and maintain close relationships with key business and Global IT stakeholders.
- Own and enhance the end-user experience with IT support and infrastructure.
- Guide the IT Delivery team with team members across the globe (primarily 2nd level support).
- Ensure proper implementation of Global IT projects.
- Coordinate and cooperate on IT projects and tasks (including change management, end-user communication, team management, and cross-functional collaboration) with a focus on global business unit requirements.
- Ensure IT compliance through regular monitoring and correction of IT processes; manage IT demands.
- Handle local contract and provider management for all IT services, including coordination of external IT service providers, performance and cost monitoring, and annual IT budget planning.
The majority of our global team members have been with the company for over 10 years. We are proud to say that our attrition rate is quite low.
What do we offer?
This unique opportunity will shape the future of Hilti’s growing location in Berkel. You will have the chance to build up the new teams as part of Hilti’s LEAD2030 strategy and contribute to our purpose of Making Construction Better.
Our office in Berkel en Rodenrijs, near Rotterdam, is a multicultural workplace, where our teams are working together with a shared set of values and goals.
Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s
a great way to find the right match for your ambitions and achieve the exciting career you’re after.
We have a very thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit and further our teams personally and professionally.
Additionally, we offer you a competitive salary and a wide range of benefits, these may include day care for your kids or a free in-house gym.
What you need is:
- University degree (at least B.Sc.) in IT, Engineering, or Science and 4–5 years of proven leadership experience in a globally oriented IT team.
- Ability to work and build networks in matrixed cross-functional environment.
- Strong knowledge of IT client infrastructure environments, including relevant technologies and innovations, with the ability to communicate IT services in business-friendly language.
- Fluent in English, both written and spoken, with excellent communication skills.
- Flexible and willing to travel occasionally.
Why should you apply?
We know you have plenty of choices when it comes to your career. What makes Hilti stand out is our people. We pride ourselves on fostering an inclusive, caring and high-performing culture that embraces diversity in all its forms.
At Hilti, everyone has the opportunity to thrive. We welcome qualified candidates from all backgrounds and provide equal opportunities. What truly sets you apart at Hilti is your passion for teamwork, willingness to learn and grow, and drive to make an impact.
Whether you're in finance, marketing, product development, or any other team, your work directly contributes to advancements that make construction sites safer, more sustainable, and more efficient. Bring your unique perspective to a team that values what makes you you. Together, let's make construction better and build a better future for everyone, everywhere.
Join us in making construction better
Apply now.
For further questions, please feel free to contact Igor Chernov , IT Service Delivery Manager EMEA or Monica Garcia-Santos , Talent Acquisition Business Partner, Monica.GarciaSantos@hilti.com .
Learn more about us: https://careers.hilti.group/en
*For non-EU / EFTA citizens: Please state your eligibility status to work in Switzerland/ Liechtenstein and note that if you do not own a valid Swiss/ Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.
Hilti is an equal opportunity employer
