What's the role?
As Project Account Manager (PAM), you’ll be visiting assigned construction jobsites and be a lead solution consultant for all matters specific to these projects & provide end to end business support.
Ours is a model of professional, consultative selling and it’s a hands-on job. It means rolling up your sleeves to demonstrate some of the most pioneering products in the industry, while selling our state-of-the-art software along with all the services and aftercare that come with the Hilti name. Far from traditional cold calling, it’s about building relationships with warm and responsive customers and helping them find the most innovative and cost-efficient solutions for their needs.
We have more than 200,000 interactions globally with our customers every day. It’s how we get to know their businesses, understand their needs and develop the precise products and services that will help them.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
- Manage assigned construction jobsites and be a lead point of contact for all matters specific to these jobsites with top-down oversight from inception to completion
- Develop effective understanding of all relevant applications and suggest right solutions specific to trades
- Conduct effective product demonstrations and explain the value for money proposition
- Collaborate well with all stake holders at jobsites and drive key initiatives
- Conduct seminars, product trainings and workshops for customers to raise awareness on new technologies and create understanding of all existing and new Hilti products
- Troubleshoot problems and challenges faced by contractors.
- Coordinate and collaborate well with internal stake holders and get things done on time
- Identify opportunities for growth and suggest action steps to improve business performance
- Build and maintain strong, long-lasting client relationships
- Ensure timely coordination with Sold-to AM to collect account receivables
Our iconic red Hilti toolbox currently contains more than 30% recycled materials and we are actively working to increase this to 50% within the next twelve months.
What do we offer?
We’ll give you everything you need to excel in your role, including your own van full of tools and one-to-one coaching; you’ll manage your own book of business while being part of a friendly team. We’ll give you lots of responsibility, including your own portfolio of customers - these might be trade experts, project managers, or company leaders.
From there, we’ll trust you to do whatever it takes to deliver outstanding results. Day to day you’ll report to your regional sales manager, who will also be there to help you manage your career. Go the extra mile and we’ll reward you with unrivaled training, development, and career opportunities as soon as you’re ready for the next challenge.
What you need is:
- Proven work experience as a Sales account manager / Key Account manager
- Bachelor’s Degree (Civil or Mechanical Engineer degree) with at least 3 years of sales experience
- Excellent project management skills
- Exposure in handling constructions jobsites
- Good product demonstration skills
- Good collaboration with internal stake holders
- Self-motivated, willing to learn, highly energetic and a “can-do” attitude
- Business acumen with a problem-solving attitude
- Proven ability to manage customer relationships
- Proficiency in handling both technical & commercial tasks
- Superior verbal and written communication skills with excellent interpersonal abilities
- Good communication and presentation skills in English
Who should apply?
Year upon year we are recognized as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you’re from.
