What's the role?
The role of the Software Development Manager is responsible for driving the sale of products to prospective clients through outbound calls, email communications, individual meetings, and through received inbound leads. This position will analyze customer needs and map potential solutions, while building trusting customer relationships. It will partner with Account Managers (AM), Field Engineers (FE), and product management to deliver applications to the market via a multi-channel sales approach.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
- Manage the entire sales cycle from finding a client to securing the deal.
- Present products to prospective clients via web demo & phone discussions.
- Serve as product expert focused on obtaining new business through software, services and education.
- Manage and grow customer relationships in assigned technology/domain and territory.
- Develop proposals; engage in enterprise negotiations and execute sales.
- Complete timely and accurate sales forecasts and reports to support management's strategic decision-making.
- Contact and cultivate internally developed leads; pursue target opportunities within assigned territory.
- Utilize networking to find new sales opportunities, developing them into long term partnerships.
- Remain in frequent contact with assigned clients to understand their needs and provide recommended Hilti product solutions.
- Respond to complaints and resolve issues to ensure customer satisfaction and the preservation of the company's reputation
- Additional duties, as assigned
We have more than 200,000 interactions with our customers every day. It’s how we get to know their businesses, understand their needs and develop the precise products and services that will help them.
What do we offer?
- 10 days of special leave, 3 days of paid personal leave and 5 days of full-pay sick leave for new regular employees (according to the proportion of current year's employment)
- Enjoy three holidays and birthday gifts
- In addition to labor and health insurance, the company fully covers the cost of group insurance (including employees and their spouses and children)
- Health checkup plan
- Hospitalization subsidy for wedding, funeral and celebration
- High amount of employee referral bonus scheme
- Excellent bonus system and company car system for business departments
What you need is:
- Bachelor's degree in civil engineering or other engineering field is required.
- 4+ years of experience in account executive sales closing role, required; experience in SaaS platform software selling is a plus.
- Demonstrated results in the solutions-based selling process.
- Ability to uncover customer needs including: goals, plans, challenges, timeline, budget, authority.
- Demonstrated communication (written, verbal, presentation, negotiation) skills.
- Proactive approach to sales through new business development and lead management follow-up.
- Proven abilities in time management and prioritization to ensure management objectives are met.
- Proven skills in prospecting and sales cycle management.
- Experience selling software solutions into engineering, construction titles, preferred.
- Demonstrated knowledge of MS Office.
- Experience with CRM software (i.e.. Salesforce), preferred.
- SaaS B2B experience is a plus.
Why should you apply?
We have an excellent mix of people. So, if you’ve never worked in engineering or supplier, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.
